Last months net profits were -$6,500.That means the company is in hole. There are far to many claims because of damages.
I understand that damages happen. We can't get it right all the time, but we need to do better moving forward. Slow down, take your time, and REPORT DAMAGES to your team leader. Team leaders need to report all damages to the office. When you are doing your final walk through have your customers take a look at their furniture so that we can correct it at the time.
We will be reviewing our walkthrough policy over the next couple of weeks and launch a new program.
I look forward to paying out bonuses, however, when the company's not making money, I simply cannot pay out bonuses.
Thanks for your understanding and attention to this manner.
Best, Eric C.